FAQ answers, customer guidance, data collection and request forwarding.
WebAuraX
AI assistants built into the everyday operation of a business.
A generic chatbot is not enough. A useful agent needs knowledge, channels, rules, integrations and a clear role inside the company.
Email organization, summaries, reminders, internal knowledge search and daily assistance.
Lead qualification, proposal preparation, follow-up scenarios and connection with forms or CRM.
Answers based on policies, products, manuals, FAQ, technical docs and internal instructions.
When needed, the agent can be designed for website chat, email, WhatsApp or phone workflows.
Connection with CRM, e-shop, APIs, forms and internal tools when the right permissions and technical base exist.
Implementation
First we define what the agent is allowed to do.
Implementation starts with scope, answer rules, knowledge sources, escalation paths and technical access. This keeps the agent useful, controlled and adapted to the business.
We define what it knows, what it must not answer, when it escalates and what data it may handle.
The goal is less repetitive work, faster replies and better organization of requests.
Start
Describe the AI use case.
The project brief form includes a section for AI Agent: usage, channels, knowledge, integrations and technical requirements.